PRIVACY POLICY

Privacy Policy

Last Updated: October 18, 2026

VELOMEDY ("we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, purchase products, or communicate with us.

Our website is operated at velomedy.store.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Order and purchase history

  • Customer service communications

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage information

  • Cookie identifiers

  • Referring websites

Payment Information

Payments are processed through the payment providers available at checkout.

We generally receive payment confirmation and transaction details necessary to process orders.

Payment providers may collect and process additional payment information under their own privacy policies.

2. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders.

  • Arrange shipping and delivery.

  • Provide customer support.

  • Manage returns and refunds.

  • Send transactional communications.

  • Improve our website and shopping experience.

  • Detect and prevent fraud.

  • Comply with applicable legal obligations.

  • Send marketing communications where permitted by law.

Where required, we will obtain your consent before sending promotional communications.

3. Sharing Personal Information

We may share necessary personal information with trusted service providers that support our business operations.

These may include:

  • Ecommerce platform providers

  • Payment processors

  • Shipping and logistics providers

  • Customer support providers

  • Email marketing providers

  • Website analytics providers

  • Fraud prevention services

We require service providers to handle personal information in accordance with applicable contractual and legal requirements.

We do not sell personal information for money.

Certain advertising or analytics activities may nevertheless constitute "sharing," "sale," or targeted advertising under applicable privacy laws. Where relevant, we will provide required disclosures and opt-out options.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Maintain essential website functionality.

  • Remember shopping cart contents.

  • Support account and checkout functions.

  • Understand website performance.

  • Measure marketing effectiveness.

  • Personalize content where permitted.

Where required by law, we will request your consent before using non-essential cookies.

You can manage certain cookie preferences through our website's available privacy controls or your browser settings.

5. Marketing Communications

If you subscribe to our newsletter or otherwise provide valid marketing consent, we may send emails about:

  • New arrivals

  • Fashion collections

  • Special offers

  • Product updates

  • Store announcements

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our messages.

Unsubscribing from marketing emails will not prevent us from sending necessary transactional communications.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, and disclosure.

However, no method of electronic transmission or storage is completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, legal compliance, accounting, and dispute resolution.

Retention periods may vary depending on the type of information and applicable legal requirements.

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Access your personal information.

  • Request correction of inaccurate information.

  • Request deletion of eligible personal information.

  • Object to certain processing activities.

  • Withdraw consent where processing relies on consent.

  • Request data portability where applicable.

  • Opt out of certain advertising-related data uses.

To exercise your rights, please contact us using the details below.

We may need to verify your identity before completing certain requests.

9. International Data Transfers

Because we may work with service providers operating in different countries, personal information may be processed outside your country of residence.

Where required, we will implement appropriate safeguards for international transfers.

10. Children's Privacy

Our website is not intended for children to make purchases independently.

We do not knowingly collect personal information directly from children in violation of applicable laws.

If you believe a child has provided personal information improperly, please contact us.

11. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of independently operated third-party websites.

We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operations, technology, or legal obligations.

Updates will be posted on this page with a revised effective date.

13. Contact Information

For privacy-related questions or requests, please contact:

VELOMEDY

Email: [Your Privacy Contact Email]

Business Name: [Your Registered Legal Business Name]

Business Address: [Your Registered Business Address]

Website: velomedy.store